Payment Processor Outage 1/23/2023

Our payment processor (wepay) is currently experiencing a major outage :robot:. Status updates can be found here:

I will reply here & update the Active Incident report on our Help Desk once wepay has resolved the issue.

My apologies for the inconvenience. If you experienced a failed checkout recently, don’t worry, it’s not something wrong with your card and you definitely don’t need to do this:



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At 7:03p ET yesterday, wepay reported that the issue had been identified & remediated:

Checkouts now appear to be processing normally. If you experience a failed checkout, please let us know!